Frequently Asked Questions

What is Foxglove & Ivy?
Foxglove & Ivy is a unique boutique offering an eclectic mix of handcrafted items, primarily featuring crocheted creations and finely crafted jewelry such as earrings.

What types of products do you offer?
Our collection includes a variety of sophisticated crocheted pieces, alongside elegant and distinctive jewelry designs, all created with meticulous attention to detail.

Are your products handmade?
Yes, each item is thoughtfully handmade to ensure quality, uniqueness, and artistry that sets our pieces apart.

Can I customize an order?
We welcome custom requests. Please reach out with your ideas, and we will work with you to create a bespoke piece that fits your vision.

Where are you located?
Foxglove & Ivy is an online-based boutique. We ship across the United States and offer international shipping on select items.

What is your return policy?
Due to the handcrafted nature of our products, returns are accepted only for damaged or defective items. Please contact us within 30 days of receiving your order to initiate a return.

How long does shipping take?
Typically, orders ship within 3-5 business days. Shipping times vary depending on your location and the shipping method selected.

Do you use sustainable materials?
We are committed to sustainability and strive to use eco-friendly and ethical materials whenever possible in our creations.

How can I care for my Foxglove & Ivy items?
Care instructions vary by product but generally include gentle handling and avoiding exposure to harsh chemicals or prolonged moisture. Specific care guidelines are included with each purchase.

Can I purchase gift cards?
Yes, gift cards are available and make a perfect present for anyone who appreciates handcrafted artistry.

How do I contact Foxglove & Ivy?
You can reach us via email or through the contact form on our website. We aim to respond within 24 hours on business days.